Patients With Diabetes Are As Satisfied With Telehealth As With In-Person Care

A University of Florida study finds that people with diabetes who participate in telehealth doctor visits report the same level of quality of care, trust in the healthcare system, and patient-centered communication as patients who receive care through in-person visits.

The study suggests that telehealth, which exploded in popularity during the early phases of the COVID-19 pandemic, should continue to be integrated into diabetes care, says the study’s lead author Young-Rock Hong, Ph.D., M.P.H., an assistant professor in the UF College of Public Health and Health Professions’ Department of Health Services Research, Management and Policy.

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